Shipping Rates

• Free shipping on all orders within Canada
• Please note: We only ship to physical addresses, not PO boxes.

Delivery Times

• All orders are shipped via Canada Post, Purolator, or UPS. 
• Free local pickup may be available for residents near Saanichton, BC. Please contact us to inquire.
• Delivery times may vary based on your location and seasonal shipping volumes.
• Within BC: 2-5 business days
• Outside BC: 7-10 business days

Please allow for expected seasonal shipping delays during peak periods.

Order Tracking

Stay informed every step of the way! You'll receive email notifications as your order progresses:

• Order confirmation when received
• Updates as your order is packaged
• Shipping confirmation with a tracking number

Because Walden Beauty is a small business, we are unable to accept returns or exchanges. If your order arrives damaged or in less than perfect condition please contact us here.

Questions?
If you have any questions about shipping or your order, we're here to help. Contact us any time.